Shipping policy
At Steampunk Outfit, we are committed to providing a seamless shopping experience from purchase to delivery. Below, you'll find all the details about our shipping policies, including handling times, delivery estimates, and shipping cost.
Handling and Processing Time
- Orders placed before 2:00 PM EST begin processing the same business day.
- Orders are processed and dispatched within 1 to 3 business days.
- We ensure that all items meet our high-quality standards before shipment.
- You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Options and Delivery Estimates
| Destination | Shipping Option | Order Value | Cost | Est. Delivery |
|---|---|---|---|---|
| Domestic (United States) | Standard Shipping | $0.00 – $79.99 | $4.80 | 6-10 business days |
| Standard Shipping | $80.00 and up | Free | 6-10 business days | |
| Premium Shipping | Any Value | $6.80 | 6-10 business days | |
|
International (UK, Australia, France, Germany & Rest of World) |
Standard International | $0.00 – $79.99 | $9.90 | 8-15 business days |
| Standard International | $80.00 and up | Free | 8-15 business days |
*Delivery estimates combine handling time (1-3 business days) with transit time after the package leaves our facility (usually 5-7 business days for the US, 7-12 business days for International).
Courier Services & Tracking
We work with trusted courier services such as DHL to ensure the safe and timely arrival of your order. Once your package is shipped, you will receive a tracking number to monitor its progress.
Important Notes
- Business days are Monday to Friday, excluding public holidays.
- Delivery estimates are not guaranteed.
- International shipments may be subject to customs delays.
- Tracking details will be provided via email once the order ships.
Contact Information
- Company Name: Steampunk Outfit
- Address: 75 Omega Dr, STE 360, Newark, DE 19713
- Email: contact@steampunkoutfit.com
- Phone: +1 501-263-1608
- Company Number: 61-1980838
- Contact Form: Click here
- Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
- Response Time: We aim to reply to most queries within 24-48 business hours on weekdays.
- Social Media:
